Terms & Conditions
Hotel Terms & Conditions
Everything you need to know before you book — clear, simple, and in one place.
Check-in3:00 PM
Check-out12:00 PM
Extra bedFree
Extra person₱1,000 / night
Security depositNone
1
Reservations & Booking Confirmation
- All reservations are subject to availability and are confirmed only upon successful completion of the booking and/or payment requirements.
- Guests must provide accurate and complete information when making a reservation.
- The hotel reserves the right to contact the guest to verify booking details.
2
Rates & Payments
- Room rates are quoted in Philippine Pesos (PHP) unless otherwise stated.
- Rates may vary depending on room type, dates, occupancy, promotions, and applicable booking conditions.
- Additional charges, taxes, service fees, and other applicable fees will be indicated during the booking process.
- Payment terms depend on the rate and booking conditions selected.
3
Check-in & Check-out
- Standard check-in time: 3:00 PM
- Standard check-out time: 12:00 PM
- Early check-in and late check-out are subject to availability.
- Guests may be required to present a valid government-issued ID or passport upon check-in.
4
Cancellation & No-Show
- Cancellation policies vary depending on the selected rate or booking conditions.
- Guests are responsible for reviewing the applicable cancellation policy before completing their reservation.
- Cancellations made after the permitted cancellation period may be subject to charges.
- In case of a no-show, the applicable booking or cancellation policy will apply.
5
Occupancy & Extra Guests
- Room occupancy is based on the maximum number of guests specified for the selected room.
- Extra bed: Free of charge, subject to availability.
- Extra person: ₱1,000 per person/night.
- Children 12 years old and below are subject to the hotel's applicable child policy.
6
Special Requests
- Special requests such as specific room locations, bed preferences, early check-in, late check-out, or other arrangements are subject to availability.
- While the hotel will make reasonable efforts to accommodate requests, they are not guaranteed unless specifically confirmed by the hotel.
7
Hotel Facilities & Services
- Hotel facilities and services are subject to availability and operating schedules.
- Certain facilities may temporarily be unavailable due to maintenance, weather conditions, operational requirements, or other circumstances beyond the hotel's control.
8
Guest Conduct
- Guests are expected to comply with the hotel's rules and regulations during their stay.
- The hotel reserves the right to take appropriate action, including cancellation of a stay, in cases of serious misconduct, damage to property, or violation of hotel policies.
- Guests may be held responsible for damages, losses, or additional cleaning costs caused by themselves or members of their party.
9
Identification
- Guests may be required to present valid identification with booking confirmation upon check-in.
- No security deposit is required.
10
Force Majeure
- The hotel shall not be liable for failure or delay in providing services caused by circumstances beyond its reasonable control, including severe weather, natural disasters, government restrictions, transportation disruptions, or other unforeseen events.
11
Privacy
- Guest information will be handled in accordance with the hotel's applicable privacy policy and relevant data protection laws.
- Information provided during the reservation process may be used for booking administration, guest communication, and other purposes necessary to provide the requested services.
12
Changes to Terms & Conditions
- The hotel reserves the right to update or modify these Terms & Conditions when necessary.
- The applicable terms are those presented to the guest at the time of booking, unless otherwise required by law.