Terms and Conditions

The Management of 7Stones Boracay Suites requests the cooperation of all guests in observing the following house rules and regulations.

 

These regulations are designed to provide you a comfortable and pleasant stay.

 

Check-in / Check-out


  • Standard check-in time is at 2:00pm while check-out time is 12:00NN. Late check-out can be arranged upon request. Subject to availability.
  • Late check-out request: Please make arrangements with the Front Desk  one (1) day before departure. Should you choose to stay beyond 12 noon of your original check-out, an additional charge of 50% of your room rate will be charged until 4:00pm. Full day room rate will be charged after 4:00PM. Mini Bar charges and other incidentals will be charged upon check-out.

 

Guests visitors


  • Guest visitors are not allowed to stay in the guest rooms after 10:00PM. Any unregistered visitor staying in the room past 10:00PM will be charged accordingly.


Lost Key Card

 

  • Please make sure that you present your hotel key card during check-out. Lost card Charge Php500.00 each.

 

Online Payment:

Deposit equivalent to 50% of the total total booking charge required at the time of booking. Remaining 50% balance to be settled upon check-in.

 

Credit Cards Accepted: VISA, Mastercard, Union Pay, JCB

 

Cancellation Policy:


Applicable Charges

Lean Season

Peak Season

Super Peak Season

50% of total room charge

15-8 days prior to check-in date

30-15 days prior to check-in date

45-31 days prior to check-in date

100% of total room charge

7 days prior to check-in date

14 days prior to check-in date

30 days or less prior to check-in date



LEAN SEASON (June 16– Oct 15) 


Cancellation for guaranteed bookings within fifteen (15) days prior to arrival date shall be subject to 50% of total booking charge. Less than seven (7) days cancellation and No Shows shall be charged the full amount equivalent to the whole duration of your reservation and / or forfeiture of all payments made.

 

PEAK SEASON (Oct 16 - June 15)


Cancellation for guaranteed bookings within thirty (30) days prior to arrival date shall be subject to 50% of total booking charge. Less than fourteen (14) days cancellation and No Shows shall be charged the full amount equivalent to the whole duration of your reservation and / or forfeiture of all payments made.

 

SUPER PEAK SEASON (Dec 15-Jan 5, Mar 28-31 2013, Jan 29 2014 -Feb 3 2014)


Cancellation for guaranteed bookings within forty-five (45) days prior to arrival date shall be subject to 50% of total booking charge. Less than thirty (30) days cancellation and No Shows shall be charged the full amount equivalent to the whole duration of your reservation and / or forfeiture of all payments made.

 

For Super Peak Period bookings, the following conditions apply:

a) Minimum stay of 5 nights

b) Compulsory Dinner on the night of Dec 24, 2013 at Php2,000net per person

c) Compulsory Brunch on Jan 1, 2014 at Php1,000net per person

 


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